Simplifying trailside payment
Central Washington chapter · recommendations for the board & statewide membership committee
Payment workflow
The lookup is fast — the checkout is the bottleneck. Today a rider has to log in, find their account, fill a long form, and type a credit card on a device. Standing at a trailhead with a bike (and usually no wallet), most won’t finish. The goal: under 30 seconds, on their own phone, no login, nothing typed.
TODAY — ~5 steps + typing a card
Pick a tier
›
Log in / find account
›
Long form
chapter, name, auto-renew
chapter, name, auto-renew
›
Type card #
number, exp, CVV, zip
number, exp, CVV, zip
›
Submit
PROPOSED — ~3 taps, no card typed
Scan QR to your phone
›
Page is preset
Central + tier, you’re identified
Central + tier, you’re identified
›
Apple Pay / Google Pay
Face ID — no card to type
Face ID — no card to type
›
Done
How we get there — in priority order
| Lever | Impact | Who owns it |
|---|---|---|
| Digital wallet pay (Apple Pay / Google Pay) Pay with Face ID — the single biggest unlock | ★★★ | Payment processor setting (e.g., Stripe) |
| Booth “express” page Central preset, name + email only, no login | ★★★ | CiviCRM admin (standard feature) |
| No-login renewal Match returning members by email | ★★ | CiviCRM admin (confirm) |
| QR handoff to the rider’s phonebuilt | ★★ | Our kiosk — ready |
| Pay-later text linkbuilt No card today? capture + send a prefilled link | ★ | Our kiosk — ready |
| Tap-to-pay reader (optional) Stripe Tap to Pay / Square for card-present | ★ | Add-on if wallets aren’t available |
The ask — Evergreen / statewide committee
- Turn on Apple Pay / Google Pay on the membership processor
- Create a booth express join/renew page: chapter preset, minimal fields, no login
- Confirm renewals can match by email — no account sign-in
Already built — our side
- Instant lookup & status (active / expiring / expired)
- Renew & join prompt at the right moment
- QR handoff to the rider’s own phone
- Lead capture + booth/event attribution tags
Central Washington Evergreen · cwevergreenmtb.org · recommendations to validate with your payment processor & CiviCRM admin — most of this is configuration, not custom development